--- title: Terms of Use — Zentavor description: The terms governing your access to and use of the Zentavor website (zentavor.com): a legally binding agreement with Zentavor FZ-LLC. canonical: https://zentavor.com/terms.html --- # Terms of Use — Zentavor > The terms governing your access to and use of the Zentavor website (zentavor.com): a legally binding agreement with Zentavor FZ-LLC. Terms of Use User Agreement for zentavor.com Effective 1 June 2026 · Version 1.0 On this page - Definitions - Acceptance of Terms - Purpose of the Site - Permitted & Prohibited Use - Contact Form & Communications - Intellectual Property - Disclaimer of Warranties - Limitation of Liability - Third-Party Links - Privacy - Availability & Modifications - Modifications to this Agreement - Governing Law & Disputes - Severability - Entire Agreement - Contact Information This Website Terms of Use Agreement (hereinafter the “Agreement”) is a legally binding agreement between you (“User” or “you”) and Zentavor FZ-LLC, a free zone limited liability company registered in the United Arab Emirates (hereinafter “Zentavor”, “we” or “the Company”), governing your access to and use of the website located at zentavor.com and any associated pages or subdomains (hereinafter the “Site”). BY ACCESSING OR USING THE SITE, YOU ACKNOWLEDGE THAT YOU HAVE READ, UNDERSTOOD AND AGREE TO BE BOUND BY THESE TERMS. IF YOU DO NOT AGREE, PLEASE DISCONTINUE USE OF THE SITE IMMEDIATELY. 1Definitions For the purposes of this Agreement, the following terms have the meanings set out below: “Site” means the website available at zentavor.com and all subdomains, landing pages and microsites operated by Zentavor. “User” means any natural person or legal entity that accesses the Site for any purpose. “Content” means all text, graphics, photographs, videos, software, data, documents, case studies, product descriptions, logos and other materials published on the Site. “Services” means Zentavor’s commercial AI/ML engineering and data platform offerings, information about which is presented on the Site. “Contact Form” means the interactive inquiry form on the Site through which Users may submit requests for consultation or product demonstrations. “Personal Data” means any information relating to an identified or identifiable natural person, processed in accordance with the Privacy Policy. “Intellectual Property” means all patents, trademarks, service marks, trade names, copyrights, trade secrets, know-how and any other proprietary rights. 2Acceptance of Terms Access to and use of the Site constitutes your unconditional acceptance of this Agreement in its entirety. This Agreement takes effect from the moment of your first visit to the Site. If you are using the Site on behalf of an organization, you represent and warrant that you have the authority to bind that organization to this Agreement and the term “User” shall include both you and the organization. Zentavor reserves the right to amend this Agreement at any time by posting a revised version on the Site. Continued use of the Site following publication of changes constitutes your acceptance of the updated terms. 3Purpose of the Site The Site is an informational and marketing resource designed to: - Present information about Zentavor, its corporate profile, team and delivery approach; - Describe Zentavor’s AI/ML engineering services, data platform solutions and proprietary software products; - Showcase selected case studies and industry expertise across banking, retail, logistics, insurance, e-commerce and related sectors; - Enable prospective clients to submit inquiries and request product demonstrations via the Contact Form; - Publish technical content, company news and industry insights. This Agreement does not constitute a service agreement, software license, or contract for the provision of any Services. The terms and conditions governing specific engagements with Zentavor are set out in separate commercial agreements executed between the parties. 4Permitted and Prohibited Use ### 4.1 Permitted Use Subject to this Agreement, Zentavor grants you a limited, non-exclusive, non-transferable, revocable license to access and browse the Site for lawful, informational and non-commercial purposes. 4.2 Prohibited Conduct You agree not to: - Use the Site in any manner that violates applicable laws or regulations of the UAE, the jurisdiction of your location, or any other applicable jurisdiction; - Copy, reproduce, distribute, republish, transmit, display or create derivative works based on the Content without prior written consent from Zentavor; - Use automated tools (bots, scrapers, crawlers, data mining tools) to extract data from the Site without Zentavor’s express written authorization; - Attempt to gain unauthorized access to any part of the Site, its underlying servers, databases or related infrastructure; - Introduce viruses, trojans, worms or other malicious code that may damage or disrupt the Site or its infrastructure; - Impersonate Zentavor or any of its employees or representatives; - Submit false, misleading or fraudulent information via the Contact Form or any other channel on the Site; - Use the Site to transmit unsolicited commercial communications (spam); - Reverse-engineer, decompile or disassemble any software or technology underlying the Site; - Frame or mirror the Site or any portion thereof on another website without Zentavor’s prior consent. Zentavor reserves the right to suspend or restrict access to the Site for any User who violates these provisions, without prior notice and without liability. 5Contact Form and Communications The Contact Form on the Site (“Request a Consultation” / “Book a Demo”) allows prospective clients to submit business inquiries. By submitting the Contact Form, you: - Confirm that the information provided is accurate, current and complete; - Consent to Zentavor contacting you via the email address and/or phone number provided for the purpose of responding to your inquiry; - Acknowledge that submission of the Contact Form does not create any contractual obligation on the part of Zentavor to provide any Services; - Consent to the processing of your Personal Data as described in the Privacy Policy. Zentavor will make reasonable efforts to respond to inquiries within 1–2 business days. Response times may vary depending on inquiry volume and complexity. 6Intellectual Property All Content on the Site, including but not limited to the Zentavor name and logo, product names, text, graphics, data visualizations, interface design and software, is the exclusive property of Zentavor FZ-LLC or its licensors and is protected by applicable intellectual property laws. Nothing in this Agreement transfers any Intellectual Property rights to the User. You are expressly prohibited from: - Using the Zentavor name, logo or any product marks without prior written authorization; - Reproducing Site Content in a manner that competes with or substitutes for the Site; - Removing, altering or obscuring any proprietary notices on the Site. You may quote limited extracts from the Site for the purpose of commentary, press coverage or academic reference, provided you clearly attribute the source and include a working hyperlink to zentavor.com. Such limited use does not constitute a license to reproduce substantial portions of the Site. 7Disclaimer of Warranties THE SITE AND ALL CONTENT ARE PROVIDED ON AN “AS IS” AND “AS AVAILABLE” BASIS WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED. To the fullest extent permitted by applicable law, Zentavor expressly disclaims all warranties, including but not limited to: - Warranties of merchantability, fitness for a particular purpose and non-infringement; - Warranties that the Site will be uninterrupted, error-free or free of viruses or other harmful components; - Warranties regarding the accuracy, completeness, reliability or timeliness of any Content on the Site; - Warranties that results obtained through use of the Site will meet your requirements or expectations. Performance metrics and results described on the Site (e.g., “85% of incidents processed automatically”, “3x faster first response time”) reflect outcomes achieved in specific client engagements under particular conditions. They are provided for illustrative purposes only and do not constitute a guarantee of equivalent results for any other project or client. 8Limitation of Liability TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, ZENTAVOR, ITS OFFICERS, DIRECTORS, EMPLOYEES, AGENTS AND PARTNERS SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL OR PUNITIVE DAMAGES ARISING OUT OF OR RELATING TO YOUR USE OF OR INABILITY TO USE THE SITE, INCLUDING BUT NOT LIMITED TO: - Loss of revenue, profit, data, business opportunity or goodwill; - Business interruption or system failures; - Unauthorized access to or alteration of your data or communications; - Conduct or content of any third party on or linked from the Site. In no event shall Zentavor’s aggregate liability to you for any claims arising under or in connection with this Agreement exceed the amount of USD 100 (one hundred United States dollars). The limitations in this Section shall apply whether or not Zentavor has been advised of the possibility of such damages and regardless of the legal theory (contract, tort, strict liability, or otherwise) on which any claim is based. 9Third-Party Links The Site may contain hyperlinks to third-party websites, resources or services. Such links are provided solely for convenience and do not imply Zentavor’s endorsement, sponsorship or affiliation with those third-party resources. Zentavor has no control over and assumes no responsibility for the content, privacy practices or availability of any third-party websites. Your access to and use of linked third-party sites is at your own risk and subject to the terms of use of those sites. 10Privacy Zentavor’s collection, use, and protection of Personal Data submitted through or in connection with the Site is governed by the Privacy Policy available at zentavor.com/privacy-policy. The Privacy Policy is incorporated into this Agreement by reference. By using the Site, you acknowledge that you have read and understood the Privacy Policy and consent to the practices described therein. 11Availability and Modifications Zentavor endeavors to maintain the Site in continuous operation but does not guarantee uninterrupted availability. The Company reserves the right, at its sole discretion and without prior notice, to: - Modify, update, or remove any Content or functionality on the Site; - Temporarily suspend the Site for scheduled or emergency maintenance; - Permanently discontinue the Site or any of its features. Zentavor shall not be liable for any disruption, downtime, or loss of access to the Site resulting from circumstances beyond its reasonable control, including but not limited to acts of God, telecommunications failures, cybersecurity incidents, or actions of hosting infrastructure providers. 12Modifications to this Agreement Zentavor reserves the right to revise this Agreement at any time. The revised Agreement will be published on the Site with an updated effective date. You are responsible for reviewing the Agreement periodically. Your continued use of the Site after publication of any revised Agreement constitutes acceptance of the new terms. If you disagree with the changes, you must cease using the Site. The current version of this Agreement is always available at: zentavor.com/terms. 13Governing Law and Dispute Resolution This Agreement shall be governed by and construed in accordance with the laws of the United Arab Emirates, including the laws applicable in the Emirate of Dubai and, where relevant, the regulations of the relevant free zone authority. In the event of any dispute, controversy, or claim arising out of or in connection with this Agreement, the parties shall first endeavor to resolve the matter through good-faith negotiation within 30 (thirty) calendar days of one party notifying the other of the dispute in writing. If the dispute is not resolved through negotiation, it shall be finally settled by the competent courts of the UAE having jurisdiction over disputes involving companies registered in the relevant free zone, or by arbitration in accordance with the rules of the Dubai International Arbitration Centre (DIAC), as Zentavor may elect. 14Severability If any provision of this Agreement is found by a court or arbitrator of competent jurisdiction to be invalid, illegal, or unenforceable, that provision shall be deemed severed from the Agreement and the remaining provisions shall continue in full force and effect. The parties agree to replace any severed provision with an enforceable provision that reflects the original intent as closely as possible. 15Entire Agreement This Agreement, together with the Privacy Policy and any other policies expressly incorporated herein by reference, constitutes the entire agreement between you and Zentavor with respect to your use of the Site and supersedes all prior and contemporaneous understandings, representations, or agreements relating to that subject matter. 16Contact Information For any questions or notices regarding this Agreement, please contact: CompanyZentavor FZ-LLC Websitezentavor.com Emailinfo@zentavor.ai Registered JurisdictionUnited Arab Emirates (Free Zone) © 2026 Zentavor FZ-LLC. All rights reserved. · zentavor.com