Solutions / Custom LLM

LLMs tuned to your domain. Grounded, not guessing

Domain-tuned models and assistants grounded in your data and policies: accurate, on-brand, deployable on-prem

Azure OpenAILoRA / PEFTRAG + citationsOn-premvLLM
9:41
Domain Assistantgrounded in your knowledge On-premise
Enterprise knowledge · in production
Grounded answer
What's our refund window for annual plans?
Pro-rata within 30 days, then creditscited
Sources
Billing Policy v4 · §7.20.94
Support Playbook0.88
grounded · cited 94% accuracy
Phone running a grounded domain assistant
94%answer accuracy
90%query accuracy
−70%analyst load
What we build

Models that speak your business

We don't bolt a chatbot onto a generic model. We tune it on your corpora, ground every answer in your sources, and gate releases behind an evaluation harness

Fine-tune

Teach it your domain

PEFT / LoRA on your corpora so the model knows your products, terminology and tone.

policy & product corpus
LoRA adapters
your terminology
Ground

Answer from your sources

RAG over enterprise knowledge: every claim cited, no source no answer.

retrieve · top-k[3]
Billing Policy v4 · §7.20.94
grounded answercited ✓
Eval harness

Gate every release

Automated accuracy, safety and regression checks before anything ships.

accuracy94% ✓
safety & policypass ✓
regression suite0 fails ✓
Deployment

Runs inside your business

Azure OpenAI or open-weight models, served behind your own gateway: your data never leaves your environment

On-prem & private cloud

Open-weight models served on vLLM inside your network, or Azure OpenAI in your tenant.

Guardrails & policy

Tone, redaction and policy constraints enforced at the gateway and tested in the harness.

Data residency

Nothing leaves your perimeter. Meet residency and compliance rules without public APIs.

Monitoring & evals

Continuous quality and drift monitoring, automated eval runs against a regression set, and alerting when answers slip.

The challenge

Generic models, generic answers

Off-the-shelf LLM

Foundation models lack your domain knowledge and terminology.
Hallucinations make unsupervised use too risky.
Tone and policy compliance aren't guaranteed.
Data-residency rules limit public-API use.

With Zentavor

Domain fine-tuning (PEFT/LoRA) on your corpora teaches your products and terms.
Grounded answers with citations + an eval harness: 94% answer accuracy.
Policy guardrails and tone constraints enforced and tested.
On-prem / in-perimeter deployment (Azure OpenAI or open-weight).
Proof

Results in production

Data AccessLLM
90%
query accuracy

TextToSQL assistant grounded in your schema: analysts ask in plain language, get correct SQL back.

In productionNDA
Data AccessLLM
−70%
analyst load

Self-serve answers from the same assistant free analysts from routine query-writing.

In productionNDA
SupportGenAI
−1/3
cost per ticket

Support GenAI grounded in your policies: grounded, cited answers cut handling cost per ticket.

In productionNDA

Selected case studies available under NDA. Contact us for examples in your industry.

FAQ

Your frequently asked questions

Do you fine-tune or just use RAG?
Usually both. RAG grounds answers in live sources with citations; domain fine-tuning (PEFT/LoRA) teaches the model your terminology and tone. We scope the mix to your use case and data.
How do you stop hallucinations?
Answers are grounded in retrieved sources and cited: no source, no answer. An evaluation harness checks accuracy and safety before every release, so unsupported claims are caught before they ship.
Can it run inside our perimeter?
Yes. We deploy open-weight models on vLLM inside your network, or Azure OpenAI in your own tenant. Your data and prompts never leave your environment.
How do you measure accuracy?
We build a task-specific eval set with your experts and track answer accuracy, citation correctness and regression on every change. In production assistants we typically reach ~94% answer accuracy.
What data do you need to start?
Your knowledge sources (docs, wikis, tickets, schemas) and a handful of example questions with good answers. That's enough to stand up a grounded assistant and an eval baseline.
How do you handle policy and tone?
Guardrails enforce tone, redaction and policy constraints at the gateway, and the eval harness tests them on every release, so compliance is verified, not assumed.
Let's talk

An LLM that actually knows your business

Tell us the use case and data: we'll recommend tuning, grounding and a deployment model